Privacy policy

About our Privacy Policy

In accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 concerning the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by the Directive 95/46 / EC (General Data Protection Regulation - RGPD) is repealed, this Privacy Policy regulates the processing of personal data carried out as a consequence of the use of the website  (hereinafter "The Website")

We encourage you to read this Privacy Policy carefully. If you do not wish your personal data to be used by us as set out in this Privacy Policy, please do not provide us with your personal data. Please note that in such a case, we may not be able to provide you with our services, you may not have access to and/or be able to use some features of the Website, and your customer experience may be impacted.


The person in charge of the data file obtained in the contact forms of the web page, as well as the communications made by email is WTF Tours SL with fiscal in Carrer de Pallars 122, Bajos, Local 1, 08018 Barcelona (Barcelona) number of C.I.F. B6691606 registered in the Mercantile Registry of Barcelona  in volume 45703 folio 192, inscription 1 with sheet 496410. This privacy policy will be valid only for personal data obtained on the website, not being applicable to information collected by third parties from other websites, even if these are linked by the website itself 


The data collected on the website will be treated with the aim of informing and communicating to the client as a consequence of the requests, procedures or procedures that the user provides through the web. The data objects of treatment will be those that the user facilitates through the forms that at any moment contains the web, or through the emails that the user directs to the mail accounts identified in the web. The data collected in any of the contact forms, subscriptions or emails that the user makes on the web, are stored in a file for the sole purpose of informing customers.


WTF Tours Starlight Tours S.L. is the recipient of the data of the users collected through the website. We handle records of all processing of personal data in accordance with the obligations established by the GDPR. We may share your personal data with third parties in accordance with the GDPR.  Your personal data may be transferred to, stored, and further processed by strategic partners that work with us to provide our products and services or help us market to customers. Your personal data will only be shared by us with these companies in order to provide or improve our products, services and advertising, as appropriate. If necessary, consent will be requested from you. We share your personal data with companies which provide services on our behalf, such as hosting, maintenance, support services, email services, marketing, auditing, fulfilling your orders, processing payments, data analytics, providing customer service, and conducting customer research and satisfaction surveys. It may be necessary for us – by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence – to disclose your personal data. We may also disclose your personal data if we determine that, due to purposes of national security, law enforcement, or other issues of public importance, the disclosure is necessary or appropriate.


Users have the right to access, rectification, cancellation and opposition (hereinafter "ARCO") of their data, as well as to revoke their consent or exercise their right to oblivion in the terms provided by law, by writing to WTF Tours in Carrer de Pallars 122, Bajos, Local 1, 08018 Barcelona (Barcelona), accompanying document that proves your identity. You can also exercise your ARCO right through the email: with the completion of the forms enabled by the company. Users may object to the processing of any of their data that are not essential for the provision of services offered on the web and its use for any purpose other than the maintenance of its relationship as specified therein, in which case we will only retain that data for the exercise or defense of claims.


The user gives express consent to the processing of their data by filling in any of the forms on the website, as well as sending any communication by email to the email accounts that appear on it. For the processing of your personal information we rely on the legitimation for several reasons: (1) Fulfilling the contract with you and legal obligations (2) For sending personalized offers of products and services. Because the processing of customer data is necessary for the correct execution of the contractual relationship, the interested parties are informed that they are obliged to provide their personal data and that the consequence of not doing so may mean the non-provision of the contracted services. .


The personal data received by WTF Tours come from the user or from the client and have been transferred directly by the interested party or his legal representative. The user must refrain from providing personal data of other interested parties unless he has the relevant authorization, according to which the interested parties will have been previously and duly informed about the content of this privacy policy and, in particular, that they consent to their data are provided to WTF Tours to be treated based on the purposes described here. In the case where WTF Tours identify that the data provided by the client or user does not belong to the same or to his legal representative, he may deny his request if he has proof of it.

The categories of data that are treated are:  Identification and contact information, ID or passport | Data of personal characteristics, such as language, gender, date of birth and nationality | Data related to your navigation. More information in our cookies policy | Data regarding your booking history and contact with the group | Data generated by your use of social networks, which you have decided to share with us (for example likes and comments). Specially protected data is not processed.

Confidenciality & Conservation

WTF Tours undertakes to maintain professional secrecy with respect to the data accessed by users, and the duty to keep them, obligations that remain even after the end of your relationship with the contracting party. The rest of the obligations regarding the processing of personal data will be extinguished at the moment in which the data have been deleted from the file of WTF Tours.

Personal data provided by users will be retained during the time that a relationship with WTF Tours  is maintained. or until the user requests the deletion of the same. The user declares to have been correctly informed of the conditions of protection of personal data accepting and consenting to the treatment thereof by accepting it in each of the contact forms of the web. Likewise, users may exercise their ARCO rights at any time to process their data in the manner described in said privacy policy.

Update & Contact

We may revise or update this Privacy Policy from time to time. Any changes to this Privacy Policy will become effective upon issuing of the revised Privacy Policy. If we make changes which we believe are significant, we will inform you through the Website to the extent possible and seek your consent where applicable.

For any questions or requests relating to this Privacy Policy, you can contact us by email