Terms & Conditions

Accessing and using the site  www.goodvibesibiza.com as well as participating in the GoodVibes Ibiza Trip 2020 (hereinafter Trip), are governed by the following Terms and Conditions (hereinafter Participant Agreement)

IDENTIFYING PARTS

On one hand, WTF Tours SL, dba GoodVibes Ibiza (hereinafter WTF Tours), established in Carrer de Pallars 122, Bajos, Local 1, 08018, Barcelona, Spain, registered as a seller of travel. Registration code GC-004949 and CIF B66916065, registered in the Commercial Registry of Barcelona, Volume 45703, Folio 192, Page 496410, Inscription 1 and email info@goodvibesibiza.com.

And, secondly, the individual (hereinafter The Participant) accessing the page to find and purchase the services offered through the Website.

You represent that you are of age (ie over 18 years) and have the legal capacity to acquire the services offered through the Website in accordance with these Participant Agreement; you understand and understood in its entirety. In case of purchase by a minor, WTF Tours shall in no case be responsible and must take the child, parents or guardians expenses arising therefrom.

Using the Website implies an agreement between the Participant and WTF Tours, by which it expressly accepts full and unreserved commitment to each and every one of the General Conditions published by WTF Tours at the same time the Participant accesses this agencies, especially those established on the limitation of liability of both WTF Tours as any travel service provider.

ACCESS AND USE OF USER PASSWORDS

By registering with our Website the Participant will have a username (your email) chosen by himself and a later notified by e-mail password. The Participant is responsible to guard and keep confidential the password, preventing access to them from unauthorized third parties. The Participant accepts responsibility for the financial consequences of any use of the Website to occur by using the password provided by the WTF Tours, as well as the use of Participant’s passwords by third parties.

Also, the Participant declares that all information provided by him for access to the Website and for the use thereof, is true, complete and accurate and agrees to keep it updated in subsequent uses that may be made of the services offered on the Website.

Reservations and Payments

WTF Tours will hold the combined travel pack and other products and travel services purchased through the Website, a travel agency that has the necessary permits and licenses for development of their business. Package price includes items outlined on your Trip Confirmation.Payment and agreement to the terms and conditions of this Participant Agreement are required to confirm your reservations. All bookings are made on our website and thus are recorded automatically archived in our system. Proof of this is the confirmation page, which automatically tells the client the booking number or locator thereof as well as all data from it. Furthermore, the system automatically sends the customer email booking details along with your pager number and all indications on how to check out the documentation for The Trip.

The Participant agrees to pay the contracted services or products by using any of the following means of payment that will be detailed in the payment page. The purchase of any product will be effective only at the time WTF Tours do charge the full amount of the Trip using a valid credit card provided by the user, cash or transfer, until such time can be canceled by WTF Tours without the user is entitled to any claim. Requesting a reservation involves a commitment by the customer to authorize the charge on the credit card provided. If it is not possible to charge the credit card (rejected by), you agree that WTF Tours will not issue the booking made. 

DELIVERY OF DOCUMENTATION

Once the Trip payment is made, WTF Tours will deliver travel documents directly to your email address. After finalization of the reservation, the user must review the contents thereof to identify possible material errors in data entry, in order to process your correction, please send an email to info@goodvibesibiza.com, providing the identifying details of the reservation.

CANCELLATION, REFUND, AND SUBSTITUTION POLICIES

If you cancel your Trip, your right to refund is outlined below: for all cancellations, WTF Tours will require a request for cancellation in the form of a written e-mail received no later than 10 days prior to starting the Trip. If the cancellation letter is received less than 10 days prior to starting the Trip, all funds paid are non-refundable. Refund policy stands as follows: 

  • 100% refund before 1st March 2020

  • 50% refund between 2nd of March 2020 and 24th of March 2020

  • No refund provided from 25th March 2020 onwards.

If you can no longer go on your Trip, you can find someone to substitute your reservation by doing a name change. No name changes will be allowed less than 5 working days prior to starting the Trip unless otherwise authorized by WTF Tours in writing. There are no exceptions to our cancellation policy including medical emergencies, procedures, deaths, or fear of travel for any reason. No refund will be issued for unused hotel accommodations, cruises, transportation, excursions, and/or events. 

HOTEL DAMAGE DEPOSIT

A 50€ per person refundable hotel damage deposit may be required upon check-in. This damage deposit is paid directly by you to the hotel by cash and is subject to change. This is not included in the package price of this Trip. If you have a problem with your hotel room during the Trip you must seek remedy from the hotel directly. WTF Tours will not be liable in any way for any damage to your hotel room and is not responsible for your damage deposit. 

DIGITAL PICTURES AND FILM

WTF Tours retains the right, permission, and authority to photograph and film Trip participants during the Trip, which, without compensation, we may use for future brochures, advertisements, or place online for promotional use. If you wish to not be on Trip flyers, our websites, or other advertisements, please email WTF Tours at info@goodvibesibiza.com

RULES, REGULATIONS, AND TRAVELER RESPONSIBILITY

WTF Tours and its suppliers reserve the right to enforce reasonable rules and standards of conduct to facilitate the Trip for all Trip Participant’s safety and enjoyment. By agreeing to these Participant Agreement, you understand and acknowledge that failure to comply with such rules and standards may result in the Trip participant being removed from the entire Trip, including but not limited to hotels, buses, and/or any WTF Tours event at the Participant’s sole expense, without subsequent refund. If evicted from a hotel, neither WTF Tours nor the hotel will be responsible for providing other hotel accommodations or refunds. Each Participant is responsible for his/her own actions throughout the entire Trip with WTF Tours. Each Participant can choose to participate or not participate in any activities during the Trip. The Participant is solely responsible for any and all consequences due to illegal actions taken during this Trip. This may also result in the removal from the entire Trip. By agreeing and acknowledging these terms and conditions, Trip participant’s do hereby release WTF Tours from any and all liability or additional costs arising out of, or in connection with, participant’s removal from the Trip.

RELEASE OF LIABILITY

According to these terms and conditions, you understand and agree that WTF Tours, their employees, affiliates, directors, management, student reps, staff members, and assigns will not assume responsibility for any claims, losses, damages, costs or expenses arising out of injury, accident or death, inconvenience, loss of enjoyment, disappointments, distress or frustration, whether physical or mental, resulting from weather, acts of nature, acts of terrorism, acts of God, delays, cancellation of travel from weather conditions including hurricanes, hotel services, or other factors beyond the control of WTF Tours. As lawful consideration for this agreement you agree and covenant that neither you, your family, legal guardian, legal representatives, assigns, heirs, personal representatives, agents, and/or next of kin will not make any claim against WTF Tours, its owners, employees acting as staff or sue for bodily injury, emotional trauma, death, or property damage caused in any way as a result of your participation in the Trip. You further hereby waive, release and/or discharge all rights you may have in this regard. WTF Tours is acting as a travel intermediary between you and suppliers which includes booking and reserving airline tickets, hotel accommodations, transportation and event accommodations. WTF Tours is therefore not responsible for any breach of contracts with suppliers or any acts of negligence by suppliers which would result in any inconvenience, loss, damage, injury, or delay to you during the Trip. WTF Tours will not assume liability for any acts of negligence on behalf of their employees, affiliates, directors, management, student reps, staff members, suppliers, ground operators, and assigns, arising from or out of any WTF Tours trip, function, or event. In addition, WTF Tours does not own or operate any person or entity that provides goods or services for your Trip including airlines, hotel accommodations, buses, clubs, food services, or any other services and therefore, cannot be held liable for any acts of negligence by these service providers and suppliers. Without limitation, WTF Tours is not responsible or liable for any loss, injury, theft, pilferage, or damage to your luggage, personal effects, or hotel rooms. You must seek any refunds or compensation directly from the suppliers of the services and not from WTF Tours. These services include, but shall not be limited to: Hotels, airlines, cruises, buses, clubs, or any other service providers or suppliers. WTF Tours does not provide, promote, endorse or condone the use of alcohol or drugs and WTF Tours is not responsible or liable in any way for the use or abuse of alcohol or drugs by anyone on a Trip organized by WTF Tours.

ALCOHOL/ ILLEGAL DRUGS

WTF Tours has contractual relationships in all destinations with subcontractors who sell or provide some of the activities to our customers. Some of these activities may make available alcoholic beverages. If the participant chooses to drink, we urge him/her to do so responsibly and ask that he/she remembers that the excessive use of alcohol or any use of illegal drugs can result in severely impaired judgment, injury, and/or death. The participant should also know that the underage use of alcohol or ANY use of illegal drugs can result in imprisonment. 

PROPERTY DAMAGE DISCLAIMER

Any damage caused by the Participant to any property including hotel, buses, or any event properties will be the sole financial and legal responsibility of that traveler. This includes but is not limited to any fines, fees, legal actions or penalties, or any costs associated with the damages.

LEGISLATION AND JURISDICTION

WTF Tours reserves the right to modify, limit or terminate these Participant Agreement at any time.  The relationship between WTF Tours and the USER will be governed by current Spanish regulations and any dispute will be submitted to the Courts and Tribunals of the city of Barcelona.